Adam Fields (weblog)

This blog is largely deprecated, but is being preserved here for historical interest. Check out my index page at adamfields.com for more up to date info. My main trade is technology strategy, process/project management, and performance optimization consulting, with a focus on enterprise and open source CMS and related technologies. More information. I write periodic long pieces here, shorter stuff goes on twitter or app.net.

6/30/2006

Another nail in the theater experience coffin

Filed under: — adam @ 6:55 pm

I’ve just about had it with theaters.

We tried to go see the new Superman movie this evening. I bought tickets on Fandango a few weeks ago. We arrived at the theater about 45 minutes early, which would have been plenty of time, except that the machines for some reason couldn’t find my ticket. After being shunted around to three desks, I finally arrived at the Guest Services counter, where they told me I could just use my printed receipt (which I’d thoughtfully brought) as a ticket. Of course, by this time, it was only 25 minutes before the show, and the theater was already getting pretty packed.

There were plenty of empty seats, but they were all “saved”. Normally, I expect that a few seats will be saved. Maybe even half. But we’re talking several rows of more than 12 seats. Saved. I approached a manager who seemed to be guarding them, who simply told me that they were saved. He “informed” me that there were plenty of places where we could get two seats together, and he couldn’t release any of the seats. I asked him where, and he pointed out two of them. I went to check it out. Saved. I went back and told him that, and he pointed out two more. Saved.

Saved, saved, saved.

Sorry, AMC IMAX theater, but no. Just no. I came expecting some competition for seats, and I arrived early. But I didn’t expect to be denied seats by your staff for actually being there, and told that I was just shit out of luck. For as long as I’ve been going to the movies, there have always been rules about general seating. One of them is that you can’t save more than two seats, three tops. But twelve?
I got a refund and was given two free additional tickets, but I still feel shafted. After all of the complaining about how people aren’t going to the movies anymore, the theaters should be falling over themselves that there’s actually this excitement.

I wanted to go to the movies to have some kind of shared experience, and instead I encountered a complete lack of any hospitality whatsoever. To be honest, I’m still kind of confused by the whole situation. I don’t know if I encountered some kind of special VIP situation, or just incompetence. But I do know that my time was wasted in going to the theater and going through all this, and the whole thing was pretty frustrating and unpleasant. I suppose it’s naive of me to expect them to recognize that their business lies in providing pleasant experiences.

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Addressing the lamentations of the local

Filed under: — adam @ 9:27 am

Meg says it’s too expensive to shop locally:

http://www.megnut.com/2006/06/the-expense-of-eating-local

I have some responses to this.

1) The Union Square greenmarket is, in my experience, significantly more expensive than the other satellite markets throughout the city. There are a few possible reasons for this – it might draw the more expensive farms which sell different but slightly more expensive varietals of the same produce, the thriving restaurant business in the area could be a factor, or it could just be fame. What I do know is that everyone I know who shops at the USGM says “hey, this stuff is really expensive” far more than the people who don’t. I’d suggest doing some comparison shopping at other markets.

2) There are regional variations in the growing season and only the most prime produce will be at better prices. The berry season has barely started here in NY, so they’re more expensive. But lettuce, greens, beans, and cucumbers are all MUCH cheaper at my green market than the supermarket, and much higher quality. You’ve got to pick your battles. One exception I’ve found to this has been tomatoes. Local tomatoes are outrageously expensive compared to shipped tomatoes. But on the other hand, they’re incomparable, because tomatoes were not meant to be shipped. They are completely different beasts. $3/lb for local tomatoes is an indulgence I’ll gladly pay to consume what I consider to be among the most pleasurable culinary experiences we have available to us. The depth of flavor and delicate texture in a local tomato is simply something you can’t get for any price nonlocally, because what it must go through to survive shipping destroys its unique characteristics. I feel the same way about Ronnybrook Farms milk. It’s pretty expensive compared to other milks, but that’s only if you assume that because they have the same name that they’re somehow the same product. They’re not.

3) There’s a lot to be said about the freshness and fridge life of fruits and vegetables purchased locally. If you’re actually going to eat it in a day or two, the quality will likely be unmatched by anything you can find even at Whole Foods. On top of that, a head of lettuce purchased at Whole Foods will last maybe 3-5 days in the fridge before it starts to wilt, but I’ve eaten lettuce purchased two weeks prior from the farmer’s market, and it’s always still crisp and green.

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    Apple is about to lose a few hundred thousand users

    Filed under: — adam @ 8:05 am

    Cory Doctorow switches to Ubuntu, following Mark Pilgrim:

    http://www.boingboing.net/2006/06/29/mark_pilgrims_list_o.html

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